Cancellation Policy

This Cancellation Policy explains how customers can request cancellation of an order placed through AmanBattery.com.

Because we sell batteries, inverters and other products that may require warehouse allocation, specialised packaging and courier arrangements, cancellation eligibility depends on the processing stage of the order.

Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible after placing the order.

An order may generally be cancelled if it has not yet been dispatched or handed over to the courier, subject to its current processing status.

Cancellation cannot be guaranteed merely because a request has been submitted. We will confirm whether the cancellation has been accepted after checking the order status.

How to Request Cancellation

To request cancellation, please contact us through our Contact Us page and provide:

Your order number
Name and phone number used for the order
Reason for cancellation

Please do not rely only on refusing delivery without contacting us, as this may result in unnecessary shipping and return-processing issues.

Orders Already Dispatched

Once an order has been dispatched, handed over to a courier or otherwise entered the shipping process, cancellation may no longer be possible.

If you no longer require an order that has already been dispatched, please contact us before taking any action. Any available resolution will depend on the product, shipment status and applicable Returns & Refunds Policy.

Prepaid Order Cancellation

If an eligible prepaid order is successfully cancelled before dispatch, any approved refund will be initiated to the applicable payment method.

Approved cancellation refunds are normally initiated within 3 Days after cancellation is confirmed.

The time required for the amount to appear in the customer's bank account, card, UPI account or other payment method may vary depending on the bank or payment service provider.

Cash on Delivery Orders

Eligible Cash on Delivery orders may be cancelled before dispatch in accordance with this policy.

Repeated refusal of confirmed Cash on Delivery orders or misuse of the ordering process may result in Cash on Delivery being restricted for future orders where reasonably necessary.

Cancellation by Aman Battery Parts

In uncommon circumstances, Aman Battery Parts may need to cancel an order if it cannot reasonably be fulfilled.

This may include situations such as:

Product becoming unavailable before fulfilment
Incorrect or incomplete delivery information that cannot be resolved
Delivery location being unserviceable for the ordered product
Payment not being successfully completed or verified
An obvious pricing or technical error
Suspected fraudulent or unauthorised transaction
Transportation restrictions affecting the product

If we cancel a prepaid order that cannot be fulfilled, the applicable amount received for the cancelled order will be refunded.

Partial Cancellation

If an order contains multiple products, partial cancellation may be possible before dispatch depending on how the order has been processed and packaged.

Please contact us as early as possible if you wish to cancel only part of an order.

Modification Instead of Cancellation

Changes to the product, quantity, address, phone number or other order information may not always be possible after an order has been placed.

Please contact us immediately if a correction is required. Depending on the order status, we may need to cancel the existing order and ask you to place a new order.

Delivery Refusal

Refusing delivery does not automatically mean that a refund has been approved.

Any refund or charges associated with a refused shipment will be determined after the shipment is returned and reviewed in accordance with the applicable order, shipping and returns policies.

Contact Us

For cancellation assistance, please visit our Contact Us page and provide your order number.