Shipping & Delivery Policy

This Shipping & Delivery Policy explains how orders placed through AmanBattery.com are processed, shipped and delivered.

Delivery Availability

Delivery availability depends on the product being ordered and the customer's delivery PIN code.

Some products may not be deliverable to every location because of courier serviceability, product weight, battery transportation requirements or other logistics restrictions.

Where available, AmanBattery.com may check PIN-code serviceability during the shopping or checkout process.

Order Processing

Orders are processed after successful order placement and, for prepaid orders, successful payment confirmation.

Processing and dispatch time may vary depending on product availability, warehouse location, destination, courier availability and the type of product ordered.

Heavy Products & Batteries

Batteries, inverters and certain power products can be significantly heavier than ordinary parcel shipments and may require specialized surface transportation or handling.

As a result, delivery availability and transit time for these products may differ from conventional courier shipments.

Shipping Charges

Any applicable shipping or delivery charges will be shown during the checkout process before the customer places the order.

Customers can therefore review the applicable product price and available charges before confirming their purchase.

A product or promotion described as having free shipping will receive free shipping only where the applicable conditions displayed on the website are satisfied.

Estimated Delivery Time

The estimated delivery date or delivery period shown on the website or communicated after dispatch is an estimate.

Actual delivery time may vary depending on destination, courier operations, regional restrictions, transportation conditions, weather, holidays or circumstances outside our reasonable control.

Our normal expected delivery period is approximately 3-5 Days after dispatch, depending on product type and delivery destination.

Shipment Tracking

Where tracking is available, shipment or tracking information may be provided after the order has been dispatched.

Courier tracking information may take some time to update after a shipment is initially handed over or manifested to the courier.

Multiple Packages

Some orders, particularly combinations involving batteries, inverters, trolleys or other large products, may require more than one package or shipment.

Where this occurs, packages may receive separate shipment information and may not always reach the destination at exactly the same time.

Delivery Address

Customers are responsible for entering a complete and accurate delivery address, phone number and PIN code while placing an order.

If incomplete or incorrect delivery information prevents shipment or delivery, our support team may contact the customer for clarification.

Delivery Attempts

Courier partners may contact the customer or make delivery attempts according to their operating procedures.

Customers should ensure that the provided phone number is reachable and that someone is available to receive the shipment where required.

Delayed Shipments

If a shipment is delayed beyond its expected delivery period, customers may contact us so that we can review the available tracking information and assist where reasonably possible.

Damaged Shipment

If the product appears damaged when received, please preserve the product, packaging and shipping label and contact us promptly.

Please refer to our Returns & Refunds Policy for information regarding damaged, defective or incorrect products.

Contact Us

For shipping, tracking or delivery assistance, please use the details available on our Contact Us page and provide your order number where possible.